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Version 6.2

  • Updated on Oct 9, 2026
  • Published on Oct 9, 2026
  • 1 minute(s) read
  • OT
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Version 6.2

November 9, 2026

Enhancements

Theme and Language Preferences Synced from Contact Center to Copilot
Copilot now automatically opens with the agent's theme (dark/light mode) and language settings from Contact Center, so agents no longer need to set them again in Copilot. Any changes made in Copilot apply only to the current session.

Improvements

Minor UI Enhancements
Several minor improvements have been implemented to enhance the user interface. These enhancements make the interface more intuitive and user-friendly, contributing to a better overall user experience.

Minor Bug Fixes

Logout Redirect in Copilot
Fixed an issue where logging out of Copilot opened a “404 – Page not found” page instead of the login page. Logging out now ends the session correctly and redirects the user to the login page.

Product Name in Artificial Intelligence Usage Disclaimer
Fixed an issue where the Artificial Intelligence Usage Disclaimer displayed “Knovvu Copilot” instead of “Copilot.” The product name now appears correctly.